How to set up an email template
Only users that have access to templates can modify templates. Your system administrator can set this permission in your user account.
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Access via " Personal Settings" > " Template Settings" > " Email templates". Here you will find templates for different sections.
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Select desired section and click the " New" button in the top right corner.
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Make your template text. The merge field button is your friend, as it shows a list with available fields.
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Save.