Privacy

System One takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Statement you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or remarks, please contact us at support@systemonesoftware.com.

Who is System One

System One is System One SaaS GmbH, with registered office at Helmerdingstraße 4, 10245 Berlin.
System One is as the controller ultimately responsible with regard to the processing of your personal data.

How does System One use your personal data?

Underneath you will find an overview of the purposes for the processing of your personal data. For clarity’s sake, we have categorised the purposes.

Our core business
Information: Username, Password, billing information
Purpose: To be able to offer you an account for our SaaS platform
Legal basis: Necessary for the performance of a contract
Storage period: As long as necessary for this purpose

Information: Company name, Billing address, Bank details
Purpose: Financial administration
Legal basis: Necessary for the performance of a contract
Storage period: Maximum 7 years

Our marketing effort
Information: Name, Email, Phone
Purpose: Customer Relation Management
Legal basis: Our legitimate commercial interests
Storage period: As long as necessary for this purpose

Information: The pages you visit on our website
Purpose: To show you our own ads on your social media
Legal basis: Our legitimate commercial interests
Storage period: As long as necessary for this purpose

Our website
Information: The pages you visit on our website, your general location (country)
Purpose: Website analytics
Legal basis: Our legitimate commercial interests
Storage period: As long as necessary for this purpose

How did we obtain your personal data?

System One has obtained your data because you have provided this data to us.

What are your rights?

Under the European General Data Protection Regulation, you have a number of rights with regard to your data and the processing thereof:

  • Access

    You may access your personal information and make any necessary changes in your account. If you would like to see which personal data System One has obtained about you, you may exercise your right of access by submitting a request to System One.

  • Making changes

    If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that System One makes these changes for you. You may request that System One modifies, corrects, supplements, erases or shields your information.

  • Restriction of processing of personal data

    You also have the right, under certain conditions, to ask System One to restrict the processing of your personal data.

  • Right to object

    If processing of your data takes place on the grounds of 'legitimate interest' by System One or a third party, you have the right to object to that processing.

  • Portability of data

    You have the right to obtain your personal data from System One. System One will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.

  • Withdrawing consent

    When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing but does mean that we will no longer be allowed to process this data in the future. It may also result in System One no longer being able to provide you with certain services.

  • Response from System One

    A request can be sent to support@systemonesoftware.com. System One will comply with your request as soon as possible and in any case no later than one (1) month after System One has received such a request. If System One rejects your request, we will indicate in our reply why the request was rejected.


What are cookies and how does System One use them?

Cookies are small pieces of (text) information that are sent to your browser when you visit the website of System One and then stored on the hard disk or in the memory of your device. The cookies placed via System One’s website cannot damage your device, or the files stored on it. With 'cookies', we also mean comparable techniques collecting information, such as device fingerprinting.


Can changes be made to this Privacy Statement?

This Privacy Statement is subject to changes. We therefore advise you to regularly read the Privacy Statement for any such changes.


Questions, remarks, and complaints

If you have any questions regarding this Privacy Statement or the way in which System One uses your data, you can send an e-mail to support@systemonesoftware.com. If you have a complaint about the way your data is processed, please send an e-mail to support@systemonesoftware.com. Furthermore, you always have the right to contact the competent national data protection authority.