Centro de soporte

Lookup of address is pending

We use a Google service to find the position on the map for an address. This process is called "geocoding" and it's very similar to what happens if you type in an address on Google Maps.

When you change an address in System One, it can take a while before the geocoding is complete.

What should I do?

Generally the geocoding process will run within minutes, but if the servers are very busy it could take longer. If you keep seeing this screen and it takes longer than a 48 hours, please contact support.