File upload in train section
We've made an improvement to the train section allowing users to upload tickets and receipts directly to the relevant train journeys.
We've made an improvement to the train section allowing users to upload tickets and receipts directly to the relevant train journeys.
We got rid of some inconsistencies in labels for invoices.
Previously invoices were labeled as "unpaid / paid", which was technically incorrect; Invoices can also be settled without a payment, for instance, when they're internally credited.
The labels are now "settled" or "outstanding".
We've rebuilt the products panel and dialog screen using a modern framework, which is part of an ongoing effort to further improve the quality of System One.
There aren't many noticable differences, but this update is a mandatory step in preparation of the online signing feature that we will be rolling out in the next months. Stay tuned!
There is a new setting and a UI improvement in the company page. The artist profile has an extra option "Hidden from filters".When an artist is "hidden from filters", it won't show up in the various selection tools in the planning section, which is useful in case you are no longer representing certain artists and you want to tidy up the list with selectable artists.
A new filter is added to the artist list, so you can filter by:
One of our most used tools is of course the mobile app, giving artists and crew an up-to-date itinerary whenever they are on tour.
Using the mobile app should be as convenient as possible. One of the features that we offer is social login from Facebook and Google.
Apple recently enforced a new requirement for placement in their App store: When you use social logins from third parties, you should also offer "Sign in with Apple". So we built this and included this login option for all relevant devices.
We've added another configuration feature to the embedded shows wizard that syncs all the accounced events to your website.
You can now hide the Upcoming shows header that is displayed above the list of events.
Information about your System One subscription is now directly available in your account.
On the system settings page you can find a summary about your current subscription.
The details page of the subscription gives you more information on your upcoming subscription and the number of active users in your current subscription.
Witajcie przyjaciele! We've added the zloty (PLN) as an available currency.
Previously the performance time could only be registered with the date of the event and not in the timetable section of a show.
We have improved this and you can now add the peformance time directly to the timetable, allowing you to create a complete day sheet with all the important jobs of that day in one place.
Timetables can be easily shared with for your artists and crew in itineraries and through the mobile app.
We've added the concept of "free field permission profiles" as part of our July 2021 release. In these profiles you assign free field permissions to a group of users at once.
In the list view for internal & external users, a filter for free field profiles has been added. It allows you to list all the users that have been assigned to a specific free field profile.
This feature is especially useful for agencies with many users.
We try to keep System One backwards compatible for as many users as possible. However, older browsers can pose technical and/or security issues. Therefore we cannot support older browsers forever and it is good practise for users to keep their browser up to date.
Instead of waiting for users to run into potential, browser-related issues, we are now actively warning them that their browser is out of date and should be updated.
As part of our July 2021 release, we have changed how the "my selection" feature works.
We made these changes because some of the "My selection" actions (such as "Change status" or "Replace tags") behaved inconsistently throughout different sections:
Now, every action modifies all the items that are in your selection.
To make it clear which items are exactly in your selection, we have added an indication of the total number of items in your selection, 50 in this case:
Click on "Display my selection" to activate the available actions.You can see the "Display my selection" filter activated in the selectiontool.
The payment modal in the invoice view has completely been rebuilt.
This is done as part of a step-by-step modernisation of the application. Another reason was that some users were experiencing problems using the calendar for setting the "Received on" date.
Internal users with access restricted to specific artists could previously only view documents (like contracts and invoices) that were linked to shows of their artists.
They could not access the documents that had no linked shows. This is problematic in situations where you want to issue an invoice unrelated to a show.
We have solved this, by giving access to the documents without linked shows.
This is the predecessor of the "Embed shows on your website" feature. The feed (API) can be used to retrieve calendar information to display on your website.
To help you de-clutter your interface, you can now switch off the feature through system settings.
IMPORTANT: We will completely remove the outdated "Xml event feed"-feature on July 2022. Make sure you switch to the "embed shows on your website" technology.
We made the copy shows view a little bit more useful. It now allows you to choose what products can be copied.
This feature will make the life of system admins better.
Previously you would set the access levels for each individual user. This gets boring quickly when you have lots of users.
We have replaced this with permission profiles. A profiles is created to represent a group of users that all have the same level of access to free fields.
You can create different profiles to define groups of users.
Previously, the only way to get rid of a user account, was to permanently delete the account.
We changed this workfow. Instead of deleting, you deactivate a user account. The account will still be present in the system and can be reactivated at any moment. You can still use deactivated users in reports and selections, to see for instance which bookings a previous employee did in the past.
This affects your billing: You will not be charged for any internal users that are deactivated on your next subscription renewal.
We've improved the UI for adding/changing elements in the timetable. Inputting data should now be easier and faster.
With this new admin tool you can transfer ownership of data between internal users.
This can be particularly useful when an employee leaves the company.
You can keep track of the preferred language you use to communicate with your contact.
In the list of contacts we've added a flag to display this language.
As an internal user, you can select companies, contacts, shows, contracts, invoices etc.
You can make changes to the selection. For instance, change the status for many items at once.
In the past it could be a bit unclear how many items you were actually going to change, so we introduced this red warning that gives more visibility.
We have merged the developer accounts with the regular external user accounts, so there are now only 2 types of accounts within System One; internal users and external users.
In the permissions panel for external users you can now give your web developer specific permissions to implement a booking request form or to embed confirmed shows on your website.
We have made several improvements to the linked contacts panel in the company detail view:
By popular demand: You can now see which user has created a task. This information was previously not easily accessible.
We've reworked the design for the template settings menu.
The new template settings can be accessed directly from the avatar menu.
In the new design we are now showing relevant support articles.
Tags can be created in system settings and assigned to companies, contacts and shows. We made some improvements:
You can link multiple shows to an invoice or a contract. We've replaced the old screens with a user-friendly panel that helps you to work efficiently.
Register bookkeeping names with up to 100 characters instead of the previous 50 characters.
We've reworked design & code for flights, trains and ground transport.
Türk arkadaslarimiza merhaba! We've added Turkish as a language option for contacts and in the language dropdown for templates, so the week- and month-names are automatically translated in templates.
Having a percentage (%) character in the file name was causing a problem while downloading files in some cases. We took care of this.
The calendar that you can embed on the website of your agency/artist now supports displaying multi-day-events.
The "per day" period filter option for contracts, invoices and other documents wasn't working as expected in some cases, so we fixed this.
The VAT numbers that are stored in System One are automatically checked every 60 days against the VIES database to determine if they are still valid.
We have solved an issue that caused this process to fail. It might take up to the 14th of june before the backlog of unchecked VAT numbers has been processed.
Also, we have sorted out the VAT status for England, Schotland and Wales, being "Outside EU" :(
During product presentations and user trainings, we sometimes notice that concepts we though were simple don't "click" immediately with our users. Such pain points become topic of discussion for the System One team.
Sometimes a small change can make a big difference. In this round we renamed a number of labels, for instance the "Export" panel now reads:
In addition to the existing payment methods, you can now book a write-off. This way you can close invoices that have outstanding payments that you don't expect to receive anymore.
There are new columns available to add to the Excel invoice list export. You can now export detailed information about the payments that have been made with invoices.
You can download an Excel sheet with the names of guests. Instead of downloading a file called "guestlist.xlsx", we added basic details about the show in the file name, like the artist, performance date, venue name & city, export date & time.
This export feature can be found in the company- and contact sections.
With the email export, you can download (a selection of) your addressbook to import in a tool like MailChimp.
We improved the email export with additional columns that have first name, last name and company name.
Very useful when you want to send a personalized mailing.
When you send out an email from the show, you can include the timetable in the email template.
This is the timetable:
We fixed an issue in the booking request form. For some fields, the little red star that indicates mandatory input was missing.
When you choose columns to add to your Excel Export template, the number of available columns can be overwhelming.
Because of this, we have added the feature to fold/unfold whole sections.
Leveraging the power of the newly introduced product types, you can make better reports. Add artist fee, booking fee, travel etc. columns to your custom Excel report.
Every product line now has a product type that can be used to group the data in reports. For instance; download an excel sheet for all shows in a certain period with separate columns for artist fee, booking fee and travel costs.
Agencies that use the production module are up for a treat. They can see how many shows are booked per production, directly from the list view.
Include the timetable in Word tempaltes that you use in the show section.
You can download an Excel sheet with guests' names from the guestlist. We added basic details about the show, so the promotor can easily print the document and use it at the door.
Built an export mask for users of this bookkeeping software from Belgium. They can periodically export invoices from System One and import them into Octopus.
Artists can now access the timetable from their mobile app, which is released for iPhone & Android.
You can now maintain a minute-to-minute planning of the show, with this new timetable feature.
There is a new and improved way to display a calendar with public shows on your website. With a wizard you can easily configure a calendar to match the styling of your site and display public shows instantly on your agency and artist websites.
Information about tickets that is registered in the show details is now visible in the mobile app.
In an administrative reorganisation, Norway's 19 counties have become 11. We have updated existing addresses for all clients and changed the states in the interface in line with these changes.
Built an export mask for clients that use accounting software Xero. They can periodically export invoices from System One and import them into Xero.
In the new branding page, system administrators can upload their company logos and company name.
By displaying the IATA airport codes for linked flights, the itinerary section in the show details is little more user friendly. :)
We've improved the autocomplete function by implementing a new search engine. When you're looking for a specific company, you don't need to exactly match the name.
In addition to the existing period filters, we've introduced a current week filter option, so you can filter shows by current week.
You can now download files that are uploaded with flights (like boarding passes) in the mobile app.
The Turkish Lira (TRY) has been added to our list of currencies and we daily retrieve it's exchange rates.
With this new mobile release for iPhone & Android, you can now configure the guestlist and have your artists add guests to it.
It was already possible to complete addresses with Google Places. However, Google data differs per country and is isn't always compatible with the way System One organized states/counties/provinces.
Because of this, addresses for countries like Brazil weren't filled out correctly.
We've built technology that maps every address correctly, so you will have a better experience.
Artists' schedules change fast, and often. Between tours, shows, vacations and other commitments, it can be hard to get an instant overview on which artists are available to perform, but keeping track of their availability is crucial for booking more gigs. Our Artist Availability checker solves this problem for agents.
We removed the input element that asks a person to fill out man/woman/unspecified. It's not so important and there is a rainbow of other options anyway.
Safari users that choose the "Save as" option from the context menu for documents, now get a correct filename for the file they're saving.
You can now create and share guest lists using System One. In the show detail page you can find the "Activate guestlist" feature.